What are the key responsibilities of a ramp agent?

The key responsibilities of a ramp agent predominantly revolve around handling baggage, cargo, and servicing the aircraft. Ramp agents play a vital role in ensuring that the operational aspects of airport ramp operations run smoothly and efficiently. This includes loading and unloading luggage, positioning the aircraft for departure, and ensuring that all cargo is securely handled and documented. They are also involved in transferring baggage between different flights and ensuring that all items are delivered to their correct destinations.

The focus on baggage and cargo handling is essential since it directly impacts flight schedules and customer satisfaction. A ramp agent ensures that the turnaround time for an aircraft is minimized, contributing to the overall efficiency of airline operations. This role does not extend to managing flight schedules, providing in-flight service, or conducting safety inspections, which are typically responsibilities assigned to other personnel within the airline or airport operations.